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Quick Links

Find a Medicaid Provider

Call 1-800-640-5349 if you need help with the Provider Directory.

Crisis Resources

 

Assists individuals who may be experiencing a crisis to access support and services as quickly as possible.

24 hour Utah Crisis Line:
1-801-587-3000
Tooele Dispatch Line:
1-435-882-5600

For Network Providers

As the administrator of the Medicaid Behavioral Health funds for Tooele County, Optum works to partner with providers to provide a continuum of services for Medicaid Members. 

The information we offer on this site will support providers in assisting clients and their families.

Frequently used reference materials and links include Provider Training information, client forms, manuals, and other important resources are found here, below:

Join the network—FORMS application

Update your provider information HERE 
Update your specialties HERE

Alerts and announcements

Provider newsletters

 

Provider alerts, eblasts, announcements

Archived alerts, eblasts, announcements

Manuals, guidelines, and policies

Manuals, guidelines, and policies
Templates
OQ®/Y-OQ® reporting
The OQ®/YOQ® is a tool designed to support treatment planning and a therapeutic focus for clients. The OQ®/YOQ® measures are to be administered at intake and every 30 days during treatment. The State of Utah requires it’s use. Optum TCo partners with Tooele County and OQ® Measures to make the OQ®/YOQ® available to all providers at no cost. If you have questions regarding access to the OQ®/YOQ®, please contact the Optum TCo Compliance Manager at 1-800-640-5349.
ProviderConnect NX™

ProviderConnect NX™ is our provider portal and is your primary tool for managing secure transactions including, admission, Timely Access data entry, Mental Health Event Record data entry, TEDS data entry, claim submission, and self-generated reports. ProviderConnect NX™ may also be referred to as PCNX™.

PCNX™ requires Multi-Factor Authentication (MFA), an added layer of security when accessing third party applications and helping to ensure PHI/PII is secure.  After the user has completed MFA setup, PCNX™ may be accessed using the web browser of Chrome or Edge.   No other software installation is required at the provider facility.

To request access to PCNX™ or the proprietary recorded PCNX™ training, please contact saltlakecounty.networkbox@optum.com.

 

 

Member materials

Provider training information  

Meeting and training calendar

Optum is pleased to work with our network to provide training opportunities. Please be sure to take note of registration requirements. Most registrations will close the week prior to the offered training to allow for proper planning of webinar resources as well as provide participants with necessary information to join the sessions.

 

To register for trainings,  click on the link in the calendar or email saltlakecounty.networkbox@optum.com

Training documents
When applicable, to receive CEUs, you must attend a live training provided by Optum.
 
OptumHealth Education

OptumHealth Education is a national eLearning portal that is targeted towards medical professionals (MD, PhD, R.N., P.A.) and offers CME and CEU based courses in behavioral health and related learning areas. Network providers can register for a free account at OptumHealth Education website.

Miscellaneous documents

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