Find a Medicaid Provider
Call 1-800-640-5349 if you need help with the Provider Directory.
Crisis Resources
Assists individuals who may be experiencing a crisis to access support and services as quickly as possible.
24 hour Utah Crisis Line:
1-801-587-3000
Tooele Dispatch Line:
1-435-882-5600
Nondiscrimination Notice & Language Services
Optum Tooele County complies with applicable civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, sex (including pregnancy, sexual orientation, and gender identity) or religion. We do not exclude people or treat them less favorably because of race, color, national origin, age, disability, sex or religion.
We provide free aids and services to help you communicate with us. You can ask for interpreters and/or for communications in other languages or formats such as large print. We also provide reasonable modifications for persons with disabilities.
If you need these services, call the toll-free number 1-800-640-5349, TTY 711.
If you believe that we failed to provide these services or discriminated in another way on the basis of race, color, national origin, age, disability, sex (including pregnancy, sexual orientation, and gender identity) or religion, you can file a complaint in person or by mail, fax, or email with the Optum Grievance Representative:
In Person or Mail: 12921 South Vista Station Boulevard, Draper, UT 84020
Phone: 1-800-640-5349
Fax: 1-877-331-0272
Email: TooeleReviews@optum.com
You may file a complaint with a Medicaid Constituent Services Representative.
Mail: P.O. Box 143106, Salt Lake City, UT 84114-3106
Phone: 1-801-538-6417, 1-877-291-5583,
Fax: 1-801- 538-6805 or
Email: medicaidmemberfeedback@utah.gov
You can mail a complaint to the Optum Civil Rights Coordinator:
Mail: 1 Optum Circle Eden Prairie, MN 55344
Email: Optum_Civil_Rights@Optum.com
If you need help filing a complaint, call the toll-free number 1-800-640-5349, TTY 711.
You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights:
Online: ocrportal.hhs.gov/ocr/portal/lobby.jsf
Phone: 1-800-368-1019, 800-537-7697 (TDD)
Mail: U.S. Department of Health and Human Services
200 Independence Avenue, SW
Room 509F, HHH Building
Washington, D.C. 20201
Complaint forms are available at hhs.gov/ocr/office/file/index.html.
This notice is available at: tooele.optum.com/content/dam/ops-tooele/docs/member-page/ndn/PDF-UA_Optum%20TCo_Notice%20of%20Nondiscrimination_11.24.1.pdf
This information is available in other formats like large print. To ask for another format, please call the toll-free number
1-800-640-5349 or TTY 711
Language Services:
Free language assistance services are available to you. Please call 1-800-640-5349 or see below:
This information is available in other formats like large print. To ask for another format, please call the toll-free number
1-800-640-5349 or TTY 711
Language Services:
Free language assistance services are available to you. Please call 1-800-640-5349 or see below:
español (Spanish): si habla español, tiene a su disposición servicios gratuitos de asistencia lingüística. Llame al 1-800-640-5349.
中文 (Chinese): 注意：如果您使用繁體中文，您可以免費獲得語言援助服務。請致電 1-800-640-5349。
Việt (Vietnamese): Nếu bạn nói Tiếng Việt, có các dịch vụ hỗ trợ ngôn ngữ miễn phí dành cho bạn. Gọi số 1-800-640-5349.
한국어 (Korean): 한국어를 사용하시는 경우, 언어 지원 서비스를 무료로 이용하실 수 있습니다. 1-800-640-5349번으로 전화해 주십시오.
Diné (Navajo): T'áá jíík'eh doo bą́ą́h 'alínígóó bee baa hane'ígíí t'áá ni nizaád bee niká'e'eyeego bee ná'ahoot'i'. 'Ata' halne'í ła yíníkeedgo, kohjį' 1-800-640-5349.
नेपाली (Nepali): ध्यान दिनुहोस्: तपार्इंले नेपाली बोल्नुहुन्छ भने तपार्इंको निम्ति भाषा सहायता सेवाहरू निःशुल्क रूपमा उपलब्ध छ । फोन गर्नुहोस् 1-800-640-5349।
Fakatonga (Tongan): Kapau ‘oku ke Lea-Fakatonga, ko e kau tokoni fakatonu lea ‘oku nau fai atu ha tokoni ta’etotongi, pea teke lava ‘o ma’u ia. Telefoni mai 1-800-640-5349.
hrvatski (Serbo-Croatian): Ako govorite srpsko-hrvatski, usluge jezičke pomoći dostupne su vam besplatno. Nazovite 1-800-640-5349.
Tagalog (Tagalog): Kung nagsasalita ka ng Tagalog, maaari kang gumamit ng mga serbisyo ng tulong sa wika nang walang bayad. Tumawag sa 1-800-640-5349.
Deutsch (German): Wenn Sie Deutsch sprechen, stehen Ihnen kostenlos sprachliche Hilfsdienstleistungen zur Verfügung. Rufnummer: 1-800-640-5349.
русском (Russian): Если вы говорите на русском языке, то вам доступны бесплатные услуги перевода. Звоните 1-800-640-5349.
ភាសាខ្មមរ (Mon-Khmer, Cambodian): Yog tias koj hais lus Hmoob, cov kev pab txog lus, muaj kev pab dawb rau koj. Hu rau 1-800-640-5349.
français (French): Si vous parlez français, des services d'aide linguistique vous sont proposés gratuitement. Appelez le 1-800-640-5349.
日本語 (Japanese):注意事項：日本語を話される場合、無料の言語支援をご利用いただけます。1-800-640-5349。
العربية (Arabic): ملحوظة: إذا كنت تتحدث اذكر اللغة، فإن خدمات المساعدة اللغوية تتوافر لك بالمجان. اتصل برقم 1-800-640-5349 -